Customer Service Specialist

Remote customer service role supporting European B2C customers with order, account and billing enquiries.

Engagement details

Employment position with the hiring employer.

Key responsibilities

Resolve customer enquiries within agreed service levels
Document case notes and outcomes
Contribute to knowledge base improvements

Required qualifications

Right to work in the stated country of residence
One or more years in customer service
Professional English
Quiet home working environment

Preferred qualifications

German, French or Polish language skills

Apply: Customer Service Specialist

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Full name*

Email*

Phone number*

Country of residence*

City*

LinkedIn profile

Optional

Work authorization*

Preferred work arrangement*

Availability / start date*

CV / resume*

PDF or Word document, max 5 MB

Relevant experience*

Briefly outline the experience that relates to this role.

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The information you submit is used solely to assess your suitability for recruitment opportunities and, where relevant, to introduce you to a prospective employer. Data is retained only as long as necessary for recruitment purposes and you may request access, correction, restriction or erasure at any time by emailing talent@vertaxtalentgroup.com. We never request banking details, card information, passwords, cryptocurrency payments or application fees.

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