Customer Support Representative

Front-line customer support role for a Dubai-based service organisation handling inbound queries across phone, email and chat.

Engagement details

Employment position with the hiring employer in the UAE.

Key responsibilities

Respond to customer queries across voice and digital channels
Log interactions accurately in the CRM
Escalate complex cases to the relevant specialist team

Required qualifications

Eligibility to work in the UAE or willingness to relocate subject to employer sponsorship
Customer service experience in a contact centre or service desk
Fluent English

Preferred qualifications

Arabic language skills
CRM experience (Zendesk, Salesforce or similar)

Apply: Customer Support Representative

We only collect information reasonably necessary to assess your application.

Full name*

Email*

Phone number*

Country of residence*

City*

LinkedIn profile

Optional

Work authorization*

Preferred work arrangement*

Availability / start date*

CV / resume*

PDF or Word document, max 5 MB

Relevant experience*

Briefly outline the experience that relates to this role.

Candidate privacy notice

The information you submit is used solely to assess your suitability for recruitment opportunities and, where relevant, to introduce you to a prospective employer. Data is retained only as long as necessary for recruitment purposes and you may request access, correction, restriction or erasure at any time by emailing talent@vertaxtalentgroup.com. We never request banking details, card information, passwords, cryptocurrency payments or application fees.

I consent to Vertax Talent Group processing my personal data for recruitment purposes and, where relevant, sharing my details with prospective employers.*