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Remote
Freelance
Customer Support

Remote Customer Support Agent (Worldwide, case by case)

Freelance remote customer support engagement handling written and voice enquiries, open worldwide on a case-by-case basis where eligibility and language requirements are met.

Engagement notice: Freelance engagement, not salaried employment. Applications from outside Europe and the Gulf Region are reviewed individually against the employer's eligibility requirements.

Engagement details

Freelance engagement, not salaried employment. Applications from outside Europe and the Gulf Region are reviewed individually against the employer's eligibility requirements.

Key responsibilities

  • Respond to customer enquiries by email, chat and phone
  • Document interactions accurately in the support system
  • Escalate unresolved issues following agreed procedures

Required qualifications

  • Legal right to work and invoice from your country of residence
  • Fluent professional English
  • Previous customer service experience
  • Quiet working environment and stable connection

Preferred qualifications

  • Additional language
  • Experience with helpdesk platforms

Apply: Remote Customer Support Agent (Worldwide, case by case)

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Candidate privacy notice

The information you submit is used solely to assess your suitability for recruitment opportunities and, where relevant, to introduce you to a prospective employer. Data is retained only as long as necessary for recruitment purposes and you may request access, correction, restriction or erasure at any time by emailing talent@vertaxtalentgroup.com. We never request banking details, card information, passwords, cryptocurrency payments or application fees.